JobsPlus: feasibility study report
Assessing how a place-based employment support model can work for young people and how its impact could be evaluated in England
We commissioned Learning and Work Institute, in partnership with the Institute for Employment Studies, to assess whether the US JobsPlus model could be implemented effectively for young people aged 16–24 in England and how its impact could be robustly evaluated.
The feasibility study draws on programme management information, participant surveys, interviews with young people and stakeholders, and observations of programme delivery to examine:
Young people aged 16–24 accounted for 35% of registrations between December 2024 and December 2025, compared with an initial expectation of 20%. Across the ten pilot areas, 249 young people in this age group registered for support.
Community hubs, tailored one-to-one support and relationships with local organisations help young people access employment support in a welcoming, non-judgemental environment. Participants valued the flexibility and continuity of support compared with more mainstream provision.
Participants faced varied barriers, including limited work experience, skills gaps, low confidence, mental health challenges and financial insecurity. JobsPlus provided a combination of employability, wellbeing, financial, education and training support. Early findings suggest improvements in confidence, motivation, job-readiness and wellbeing, although these are not causal impact estimates.
Because JobsPlus aims to influence the wider culture of work in local communities, a randomised controlled trial is unlikely to be compatible with the model. An area-based approach could capture outcomes for all young people living in pilot areas, including those who do not directly access support.
Greater employer engagement, more consistent access to specialist services, stronger recruitment and retention of Community Champions, greater involvement of young people in service design, and more stable long-term funding could strengthen delivery. A robust impact evaluation will depend on timely access to linked Department for Education, DWP and HMRC administrative data.
The findings provide a basis for progressing towards an impact evaluation of JobsPlus, subject to securing the necessary administrative data access and identifying suitable comparison areas.
The study recommends:
The study illustrates how feasibility research can inform both intervention development and the selection of an appropriate impact evaluation design. It also highlights the importance of aligning evaluation methods with how an intervention is intended to work.
Consider how place-based employment support can complement existing provision, particularly for young people who may not access mainstream services.
Explore opportunities to offer work experience, entry-level roles and clearer pathways into employment.
Build trusted local relationships, tailor support to individual needs and strengthen links with specialist services and employers.
Consider wider community effects when selecting an evaluation design, and establish data access and outcome measurement arrangements early.