Connected Futures Systems ‘Iceberg’
Visualising insights from a series of learning workshops to explore the youth employment system.
An iceberg model is a system thinking tool that helps to understand the underlying causes of an issue.
Here, the interactive diagram summarises different perspectives from a Connected Futures programme exercise to interrogate the problems around youth unemployment and to dig into what is driving the issues that young people are experiencing.
Lack of employment opportunities for younger people
Lack of appropriate provision for young people with different learning needs
Lack of support for young people in the workplace
Young people experience discrimination from employers
Existing employment opportunities do not appeal to young people
It can be hard to understand and access the appropriate support
There is a lack of career support for young people
The culture within education does not support young people’s wellbeing
COVID-19 negatively impacted young people
Young people can lack confidence
It can be hard to understand and access the appropriate support
There is a lack of career support for young people
Education does not directly prepare young people for careers/ employment
Transitions can be challenging
Personal networks can impact a young person’s aspirations
Lack of decent and affordable transport
The benefit support system can disincentivise working
There are barriers to accessing further and higher education
Mainstream education does not cater for different learning needs
Lack of acknowledgement of the problem
Academic pathways are valued over other routes
Ableism and lack of understanding of different learning needs and disabilities
Certain jobs/ sectors/ opportunities are valued less in society
Age-based stigma and discrimination towards young people
Young people may not see the benefits of continuing education
Gendered expectations for young people
Negative perceptions of people from lower-income communities
Intersecting barriers can impact a young person’s chances
There are unfilled vacancies alongside high rates of unemployment
There is a lack of comprehensive support for young people
Employers have inaccessible and discriminatory practices around recruitment and employment
Poor quality work is common
Young people are often disempowered in decisions about their future
Schools are not incentivised to focus on employment
Just as how only a small percentage of an iceberg’s mass is visible above water, the model is based on the idea that there are usually more factors driving a problem than initially appear. The model can be used to help people identify the deeper causes of a problem, so that they can be addressed.
The ‘Iceberg’ is made up of:
The iceberg can be read from top to bottom, starting with the event and working down to the mental models that underpin everything.
To find out more about an issue on the iceberg simply hover your cursor over the text and this will reveal further information and examples from Connected Futures partnerships.
With the support of the Connected Futures learning partner, Renaisi, seven Connected Futures partnerships hosted system mapping workshops. These brought together a range of key stakeholders from across the UK to gather different perspectives on the system around a young person and the issues that lead to unemployment, generating a big picture view.
Stakeholders included people working in education, housing, employability, policing, social services, youth services, local government, and the voluntary sector. Young people and their parents/ carers were also present at workshops, sharing their experiences of engaging with the system.
The iceberg diagram brings together insights from the workshop and highlights recurring issues and themes.
The key issues that emerged across the workshops are mapped onto each section of the model.
Limitations
For each workshop some key stakeholders were missing, and youth input varied, so it should be noted that the information represents a subjective and partial understanding of the problem, based on the views of people who attended. Partnerships are complementing this work with more focused consultation and participatory research with young people and other stakeholders such as employers, to understand the issues through their eyes. And they are reviewing statistical evidence brought together by research from Ipsos and City-REDI.
Collectively mapping a system involves asking the deeper ‘why’ questions, to understand how events that happen day to day are driven by a range of and structural issues and beliefs – for example that school exclusions are not just the result of ‘bad behaviour’ but are driven by historic patterns of racism and discrimination in the education system, mis-identification of diverse learning needs, and incentives in the education system.
By asking these ‘why’ questions, we can see how interconnected the factors that influence youth unemployment are – and that the structures and beliefs that drive the problem go deep.
This can help us to design more meaningful change in how young people access education and work. It shows that there is a need for change at the structural level, and also to address the beliefs that hold harmful structures in place, whether it is changing how we view the potential of young people, or how we value and support different strengths and skill sets.
For example, while a solution may encompass high quality support for young people to navigate finding work; it might also need to engage employers to change their recruitment practices and attitudes towards young people.
This is why the Connected Futures programme has funded partnerships to spend time exploring the problem, but also how local systems may hold these problems in place. This helps to show where there might be opportunities to shift the system using the resources, levers and relationships that are available locally.
As partnerships wrap up research with young people, employers and other key people, Renaisi will be supporting them to look across the research and engagement findings, what they learned from the systems mapping, and evidence from the local labour market and funding data. Taking this holistic approach will help partnerships to identify possible solutions that are aligned to what is most important for young people, and what has the potential for the most sustainable change in local employment systems.
Kezia Jackson-Harman, Senior Project Manager – Place and Systemic Change, Renasi:
“Carrying out systems mapping across the Connected Futures places has been an incredibly valuable learning process. It has helped partnerships to interrogate the problems around youth unemployment and to dig into what is driving the issues that young people are experiencing, often having very difficult conversations about attitudes, stigma, and neglect, in a safe environment that centres young people’s voices. From this we have been able to understand what is distinct and what is similar in the systemic issues faced by young people across the UK.”